|
Frequently
Asked Questions
Do you have a question
about the Library Resource Centre? Check the list of frequently asked questions
below. You may find your answer. If you don't find the answer to your questions,
ask us
and we will happily include them on this FAQ!
Remember that your
best source of help is the
Library
Resource Centre (LRC) staff.
General Library
Questions | Audio Visual
Materials |
Computers and Internet Access |
Finding Information |
Off-Campus Access
|
General Library
Questions |
When is the LRC
open?
You can find
this information on the LRC Hours web
page.
What do I
need to check out LRC materials?
If you are a Lambton College student, your official Lambton College photo ID card is
also your LRC borrower's card.
If you are a Lambton
College employee, your Lambton College staff ID card is also your LRC's
borrower's card.
If you are
not affiliated with Lambton College, you may apply for a Guest Borrower's card
at the LRC's Circulation Desk for a annual fee of $10.00.
High school and elementary school students are not entitled to this card.
How many books
can I borrow at one time?
Lambton College students
and employees may borrow 10 books at one time.
Does the
LRC keep copies of the textbooks required for courses?
Student
textbooks are sold in the bookstore. The LRC buys other books to supplement your
courses. However, some faculty put copies of textbooks on
reserve in the LRC.
Check the online catalogue to see if
your textbook is available, then take the book's call number to the staff at the
Circulation Desk.
How long can
I keep material that I have borrowed?
Please refer to
our Borrowing Services web page for this
information.
What if I
don't return my LRC materials on time?
Please refer
to the Loan periods and overdue
charges section of our Borrowing Services
web page for this information.
What if I lose LRC material?
Please refer
to the Overdue and Lost materials
section of our Borrowing Services web page.
Can I renew
material that I have borrowed?
No. We do not
allow renewals of any items.
What if the
book I want is loaned out?
You may ask the
Circulation
Desk staff to place a reserve on the book. When the book is returned it will
be held for you and you will be notified via your Lambton College email account
that the book is available.
What if the LRC doesn't have
the book or article I need?
My Professor
put some books and articles for our class in the LRC. Where can I find them?
Books, articles,
course notes, etc., which the Professor wants the entire class to use, are placed
"on reserve" behind the Circulation Desk in the LRC.
To obtain these
reserve materials, ask the Circulation Desk staff for assistance.
These materials
are placed on a Library Use Only loan period by your Professor.
Where is the
LRC's after hours book-drop?
The after
hours book-drop
is located in A hall near the Human Resources Department.
Does the
LRC have phones for users to make local calls?
No. Payphones are
located outside of the LRC for your use.
Is there a place for our
group to study together?
Yes, the LRC has
several cubicles and 3 rooms available for group
study. You can reserve these group study areas at the Circulation Desk.
Does the LRC
have photocopiers and how much do copies cost?
We have 2 black and white
photocopiers adjacent to the
Circulation Desk. Double-sided copying is
available on one of the photocopiers.
The
photocopiers connected to the Student Print accounts charge $0.05
for single-sided copies, $0.08 for double-sided copies and $0.12 for
colour copies per side.
Remember, you are responsible
for following all applicable copyright laws.
Does the
library have a stapler, hole punch, paper cutter that I can use?
Yes. You can find
these tools adjacent to the photocopiers.
Does the LRC
have scanners?
The LRC has six
scanners. Instruction sheets are available beside
each scanner and LRC staff will provide assistance if required.
Can I make
transparencies on the LRC photocopiers?
No. However,
staff in the Xerox Department will make transparencies for you on their office
photocopier.
Where can
I send or receive a fax?
The SAC
office offers this service to students.
Can I borrow
videos, DVDs or CD-ROMs from the Library Resource Centre (LRC)?
You can view any
of our Audio Visual programs in the LRC's Audio
Visual viewing rooms or you can book them for classroom presentations.
To ensure that the program you require is available, we recommend that you
book in advance.
Audio Visual
materials can be booked by:
Audio Visual
Materials can only be used within the College. They are not for home use.
|
Computers and Internet Access |
What is
my "network drive"?
Your "network drive"'
is your own personal storage drive when you log onto the Lambton College
computer network. It is depicted by the drive letter 'F'. As a student, you
are allocated a total of 50 MB of network storage space per semester that you
are enrolled.
Where can
I find computers for word processing and other computer applications?
All
LRC computers have
the Microsoft Office Suite (Word, Excel, Access, PowerPoint, FrontPage,
Publisher) loaded.
For additional information
about computer software available on Lambton College computers,
consult the
Computer
Lab Information web page.
Why
should I frequently save my documents?
Computers and networks are
sometimes unpredictable. The software you are using may fail or we may
experience a brief power outage. Frequent back-ups will help keep the loss of
your data to a minimum.
How much
does it cost to print?
All LRC computers are connected
to a printing network which
includes 3 black and white laser printers and one colour printer
(located adjacent to the Circulation Desk).
 |
Full-time students who have
paid the I.T. Access Fee receive a $10.00 printing account credit each
term.
|
|
|
Black and white prints cost
$.05 per page for single-sided copies and $.04 per page for double-sided
copies. Colour prints cost $.12 per page.
|
|
|
To deposit funds in your
printing account, see the Bookstore cashiers during
Bookstore hours
or the LRC staff during
LRC
hours.
|
|
|
Printing for Generic Login
patrons is 5 cents per side.
|
I need some
information for my research project and I don't know where to begin! What should
I do?
If you need help finding
information or you don't know how to get started on your assignment or project,
your first stop should be at the Reference Desk in the LRC. The Reference staff
will be VERY happy to give you any assistance that you may require.
You will also find helpful
documents on our Research Assistance web
page.
How do I
find out what books, DVDs/Videos, Government Documents or LRC owned Magazine and
Journal Titles are available?
You can find this information
by searching our
online catalogue.
How do I find
articles from journals, magazines and newspapers?
The most efficient way to
find articles on a specific subject is to use one of our
Research Databases. The LRC subscribes to a number of general and specialized sources,
covering a broad spectrum of subject areas.
Ask at the
Reference Desk for
help in selecting and using the best database for your topic.
Which
Research Database should I use to find an article on my topic?
Link to the
Research Databases
by Subject page. Choose the subject that best fits your information need
from the list of subjects on this page and then read the
description beside each Database title to help you determine which one or ones you
should use.
Remember to ask the LRC staff
for assistance during any part of your information gathering process.
I'm not a
Lambton College student or employee. Can I access your Research Databases?
If you come into the Library
Resource Centre, you will be able to access the Research Databases from the
LRC's
computers. However, you will not have access to these Databases from off-campus
because access is restricted to current students and employees of Lambton
College.
How to do I access the
Research Databases off-campus?
Lambton College students and
employees can access our Research Databases off-campus using their
current Lambton College Network Username and Lambton College
Permanent Password. Detailed instructions are available on the
Research Databases Remote Access/Off-Campus Access Instructions web
page.
How can I access my
Lambton College email off-campus?
Directions to get your L.C.
email when you are off-campus
are available at:
http://internal.lambton.on.ca/Nav/index_html?RECORDID=178&TYPE=3
|
